What is supporttool.exe?
supporttool.exe is a legitimate executable file developed by Trend Micro, Inc. This process is known as Support Tool and it belongs to Trend Micro Titanium. It is commonly stored in C:\Program Files. Cybercriminals find a way out to mimic malicious programs in the name of supporttool.exe to spread malware infection.
Affected Platform: Windows OS
How to detect whether your system is affected by supporttool.exe?
Viruses can easily affect and corrupt “.exe” files causing several system malfunctions. Below are the symptoms to check if your system is infected with the malware:
- Problem during computer start-up.
- Problem during program start-up.
- Errors while running specific functions.
- Damaged and missing link files.
- Conflict in the process.
- Missing or corrupted driver files.
- Invalid Windows registry.
- Hardware malfunction.
To further establish the infection of malware, take the following steps:
- Go to Task Manager by pressing the combination of keys CTRL+ALT+DEL.
- Go to the process tab and right-click on the supporttool.exe file and open its location.If the file is located outside C:\Program Files, then you should perform an antivirus scan to get rid of the malware infection.
Comodo Antivirus protects your system from malware attacks and also removes any existing infections. Following are the steps to effectively purge out the supporttool.exe malware from your system.
Step 1: Download and install Comodo Antivirus.
Step 2: Installation configuration frames will be displayed. Select the configuration you would like to apply.
Step 3: Select Customize Configuration option and arrange installers, configuration, and file location.
Step 4: Restart your PC.
Step 5: Wait until the Comodo Internet Security updates the antivirus.
Step 6: Initiate a quick scan that instantly begins after the update.
Step 7: If the system is infected with supporttool.exe malware or any other threats, you will be prompted with an alert screen upon scanning.
Step 8: Comodo Antivirus will remove supporttool.exe malware from your computer including all other malwares!
No. | Company | File Type | SHA1 | MD5 | Malware Name |
Digitally Signed |
File Version |
Product Version |
Submitted From |
Malware Behavior |
---|---|---|---|---|---|---|---|---|---|---|
1 | N/A | Executable | 414ff13bde3ead70 12736c589f2dcc63 20be0481 |
ae5ab6f63c6b47ae b38f02fb9e2f2cc2 |
TrojWare.Win 32.Virlock.X U |
No | N/A | N/A | 176.210.186.40/32 | N/A |
2 | N/A | Executable | 4d33f4b94e1fffcf 0e484fc82b499ec6 054ef280 |
3c71107ad6cc7086 f6c7c304b1f4dba7 |
TrojWare.Win 32.Virlock.X U |
No | N/A | N/A | 176.210.186.40/32 | N/A |
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No. | Company | File Type | SHA1 | MD5 | Digitally Signed |
File Version |
Product Version |
Submitted From |
---|---|---|---|---|---|---|---|---|
1 | Trend Micro Inc. | Executable | e47cfdd211a5dcf8 6e86b33d40f17a52 df390a75 |
ccaf27f3c96ba9e3 b4a9e9e5c02fb21f |
Yes | 12.0.0.115 3 |
12.0 | 10.108.51.116/32 |
2 | N/A | Executable | 3481f60a33528cf8 81136c3bf380364b c2d50a3f |
f10363185b008e1a e1b812c578d04e41 |
No | 1.4.5.1 | 1.4.5.1 | United States |
3 | Trend Micro Inc. | Executable | e47cfdd211a5dcf8 6e86b33d40f17a52 df390a75 |
ccaf27f3c96ba9e3 b4a9e9e5c02fb21f |
Yes | 12.0.0.115 3 |
12.0 | United States |
4 | CM & V | Executable | 9cc35a02f0d39e96 778a6df8dfd228ae a44a3be4 |
675f5e137e6156e5 fb85a70591681f78 |
Yes | 1.8.1.0 | 1.8.0.0 | United States |