How to Remove “support.exe”

What is support.exe?

support.exe is a legitimate executable file developed by Dell, Inc. This process is known as Support and it belongs to Dell Support. It is commonly stored in C:\Program Files. Cybercriminals find a way out to mimic malicious programs in the name of support.exe to spread malware infection.

Affected Platform: Windows OS

How to detect whether your system is affected by support.exe?

Viruses can easily affect and corrupt “.exe” files causing several system malfunctions. Below are the symptoms to check if your system is infected with the malware:

  • Problem during computer start-up.
  • Problem during program start-up.
  • Errors while running specific functions.
  • Damaged and missing link files.
  • Conflict in the process.
  • Missing or corrupted driver files.
  • Invalid Windows registry.
  • Hardware malfunction.

To further establish the infection of malware, take the following steps:

  • Go to Task Manager by pressing the combination of keys CTRL+ALT+DEL.
  • Go to the process tab and right-click on the support.exe file and open its location.

If the file is located outside C:\Program Files, then you should perform an antivirus scan to get rid of the malware infection.

How does Comodo Antivirus help you to protect your system from support.exe malware?

Comodo Antivirus protects your system from malware attacks and also removes any existing infections. Following are the steps to effectively purge out the support.exe malware from your system.

Step 1: Download and install Comodo Antivirus.

Step 2: Installation configuration frames will be displayed. Select the configuration you would like to apply.

Step 3: Select Customize Configuration option and arrange installers, configuration, and file location.

Step 4: Restart your PC.

Step 5: Wait until the Comodo Internet Security updates the antivirus.

Step 6: Initiate a quick scan that instantly begins after the update.

Step 7: If the system is infected with support.exe malware or any other threats, you will be prompted with an alert screen upon scanning.

Step 8: Comodo Antivirus will remove support.exe malware from your computer including all other malwares!

7

Malware Entries

First Seen: 21 September 2011 at 6:22 pm
No. Company File Type SHA1 MD5 Malware
Name
Digitally
Signed
File
Version
Product
Version
Submitted
From
Malware Behavior
1 N/A Executable a8cdde3898a6d14f
9c5054b53896a72e
a8b93521
60fa78a952ec7751
31cb2a08a25bdd7e
Unclassified
Malware
No 1.0.0.0 1.0.0.0 United States N/A
2 N/A Executable c51d8ab3269c2d79
c343c73a24ecec66
debe09b5
f797656c1fead1b6
853be6cad0d18d94
Unclassified
Malware
No 1.0.0.0 1.0.0.0 United States N/A
3 N/A Executable bc6b04272ef8aafc
6285559c9e57b058
014a8a92
9069f85a153e0c71
690612cd2de6523d
Unclassified
Malware
No 2.3.0.0 2.3.0.0 United States N/A
4 N/A Executable aba54c35c19b9959
e1e3fb70c98a7ed9
0fab68b5
51d33e5a24a806a7
3c6d7eef67c06a2e
Heur.Suspici
ous
No N/A N/A 10.224.1.116/32 N/A
Display 4 items per page
  • 4 items per page
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  • 16 items per page
  • 32 items per page
26

Safe Entries

First Seen: 14 July 2008 at 12:55 pm
No. Company File Type SHA1 MD5 Digitally
Signed
File
Version
Product
Version
Submitted
From
1 N/A Executable c8d11ccd54e1ca0d
8d4a81e62e5f0237
d59409d5
e832d44535f7aa6b
e0a4ff6c1a399d1e
No N/A N/A Internal Submission
2 UltraVnc Executable c2a00a05de2c31b8
826bfad4f31a7620
93b911ab
993de52c2e4d1fb5
316640747fa71f40
No 4, 10, 0,
1
4, 10, 0,
1
United States
3 UltraVnc Executable eed4507645868220
8bd166bb71150027
7ded9527
91b4a9d5834f3b2d
e2266ae7698bcb4f
No 4, 10, 0,
1
4, 10, 0,
1
Internal Submission
4 N/A Executable 076db34389e94f89
100ff2978d7e6906
6f0262a8
dbfed59ab6f5b87e
30d8fb15211e5b92
No N/A N/A 104.236.253.252/32
Display 4 items per page
  • 4 items per page
  • 8 items per page
  • 16 items per page
  • 32 items per page
 
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