How to Remove “help.exe”

What is help.exe?


help.exe is a legitimate process file popularly known as  Help MFC Application.  It is associated with software Help Application developed by RealVNC. It is located in C:\Program Files by default.

Malware programmers write virus files with malicious scripts and save them as help.exe with an intention to spread virus on the internet.

Affected Platforms: Windows OS


How to determine if your computer is infected with help.exe malware?


Look out for the these symptoms to check if your PC is infected with help.exe malware:

  • Unstable internet connection
  • help.exe occupies extra CPU space
  • PC processing speed slows down
  • Browser often redirects to irrelevant websites
  • Browser is bombarded with hordes of popup ads
  • Computer screen freezes repeatedly


Take the following steps to diagnose your PC for possible help.exe malware attack:

Step 1: Simultaneously press CTRL+ALT+DEL keys to open Task Manager.

Step 2: If you notice the file located outside C:\Program Files perform an antivirus scan to get rid of the malware.

How to remove help.exe malware from system using Comodo Antivirus?

Step 1: Download our award-winning Free Antivirus

Step 2: Installation configuration frames will be displayed. Select the configuration you would like to apply.

Step 3: Select Customize Configuration option and arrange installers, configuration, and file location.

Step 4: Restart your PC after the installation gets over

Step 5: Wait for Comodo Internet Security to update the antivirus.

Step 6: Proceed with the quick scan that automatically begins after the update.

Step 7: If threats are found during the scanning, you will be notified through an alert screen.

Step 8: Comodo Antivirus will remove help.exe malware from your computer including all other malwares!

6

Malware Entries

First Seen: 22 February 2019 at 7:25 am
No. Company File Type SHA1 MD5 Malware
Name
Digitally
Signed
File
Version
Product
Version
Submitted
From
Malware Behavior
1 N/A Executable b4e9dd581c27f19a
7b74f75a6d7634b9
efee0b80
740c48cde3914239
5a930cc687ffbb3b
TrojWare.Win
32.Injector.
ZRA
No N/A N/A Czech Republic N/A
2 Microsoft Corporation Executable fcf3c373068eddbb
a193647748774728
7c2442f0
e703a51e4bd70c70
69e21083e4bbe9ee
Virus.Win32.
Virut.CE
No 6.1.7600.1
6385
(win7_rtm.
090713-125
5)
6.1.7600.1
6385
197.156.80.220/32 N/A
3 Microsoft Corporation Executable 80acb30e3db252fd
30764265a95cc262
0a55fc79
960343ff95e0e3e3
c549cedf02738bbc
Virus.Win32.
Virut.Ce
No 6.1.7600.1
6385
(win7_rtm.
090713-125
5)
6.1.7600.1
6385
New Zealand N/A
4 N/A Executable 2104a94f2a907fda
e40c1f28d1cd7dbb
faf362d6
b1aef7de0683669e
77d520135699a8d0
Virus.Win32.
Sality.gen
No N/A N/A Ukraine N/A
Display 4 items per page
  • 4 items per page
  • 8 items per page
  • 16 items per page
  • 32 items per page
5

Safe Entries

First Seen: 01 October 2016 at 6:22 pm
No. Company File Type SHA1 MD5 Digitally
Signed
File
Version
Product
Version
Submitted
From
1 N/A Executable d01c16c47b560e5d
0be70a66f674f316
a58089fe
545f4ba1fadd4f87
695d4e132a6d74b1
No N/A N/A United States
2 Aomei Technology Co., Ltd Executable 8696290efa4a0c8f
b58710a724a3adb1
b25114a1
3d62b7d3079341e5
9e1c776035e7b3a9
Yes 2.0.0.1 2.0.0.1 United States
3 N/A Executable 4d27782620cc6a32
ea60674ba33a004d
f82cf388
aa5f2e5a6dd62c61
cc10160db86e222d
Yes N/A N/A 10.224.25.45/32
4 N/A Executable 4d27782620cc6a32
ea60674ba33a004d
f82cf388
aa5f2e5a6dd62c61
cc10160db86e222d
Yes N/A N/A United States
Display 4 items per page
  • 4 items per page
  • 8 items per page
  • 16 items per page
  • 32 items per page
 
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